---
title: "Managing Users"
canonical: "https://kb.uconn.edu/space/TL/27767177254/Managing%20Users"
format: markdown
---
This section is intended for instructors looking to manage their users in Ultra Course View.

# **Overview**

The **Managing Users** tools in Blackboard Ultra Course View help instructors control who can access the course, what roles they have, and how students interact with content. Instructors can enroll users, adjust roles, provide accommodations, set exceptions, manage access to closed courses, and track student progress.

#### **Key Benefits:**

- Customizable user access and permissions
- Inclusive support for accommodations and exceptions
- Transparent tracking of student engagement
- Enhanced course and user management

Ideal for personalizing learning, supporting accessibility, and maintaining control over course participation.

# **Included in this Section**

> Macro (children)

# **FAQs**

<details>
<summary>How do I add a Teaching Assistant (TA) to my course?</summary>

To add a teaching assistant follow the instructions you would to add a User ([https://uconn.atlassian.net/wiki/spaces/TL/pages/26042992189](https://uconn.atlassian.net/wiki/spaces/TL/pages/26042992189) )

Click the drop-down menu below their name to change their role in the course.

![Screenshot of Blackboard Enroll People](media://fbf693b7-c6d1-4ede-b5ec-c498671e2551)
</details>

<details>
<summary>What if I have already added the user but assigned them the wrong role?</summary>

1. Under **Roster >> **Navigate to the user
2. Select the three dots on the right-hand side in line with the user

![Screenshot of Blackboard Account in Roster](media://b4485454-8b82-4e19-892f-7b1e4cb468df)

3. Select **Member Information**

![Screenshot of Blackboard Member Information](media://8e6e8a7d-35db-4f68-aeb0-7380bf904ede)

4. Under **Course Settings** **>> **Change the role
5. Click **Save**
</details>

<details>
<summary>I have a student who has an Incomplete for a previous term. How do I grant access to my unavailable course? </summary>

There are **two** parts to granting students access to unavailable courses:

1. Change the course availability dates
2. Click the checkbox allowing the student(s) access to the course

For more details and step-by-step instructions please visit: [https://uconn.atlassian.net/wiki/spaces/TL/pages/26343244065](https://uconn.atlassian.net/wiki/spaces/TL/pages/26343244065)
</details>

<details>
<summary>How can I remove another instructor who does not teach this course anymore?</summary>

Instructors are not able to remove other instructors. If you need to remove an instructor, please reach out to ITS([techsupport@uconn.edu](mailto:techsupport@uconn.edu)).
</details>

> ℹ️ For more information or assistance with HuskyCT, please contact the** Educational Technology Office** at [edtech@uconn.edu](mailto:edtech@uconn.edu) or **(860) 486-5052 **(M-F 9am-4pm).