---
title: "Kaltura Issues in Firefox"
canonical: "https://kb.uconn.edu/space/TL/10806624547/Kaltura%20Issues%20in%20Firefox"
format: markdown
---
This article is for faculty, students, and staff experiencing issues with Kaltura on Firefox. 

## Issue: Unable to View Kaltura Videos in Full-Screen Mode 

Users may not be able to enter fullscreen with embedded Blackboard/HuskyCT Kaltura videos. This is a known Blackboard issue. Until Blackboard resolves the issue, use the workaround described below. 

1. Navigate to the video you wish to view.
2. Right-click on the video image.
3. A menu will then open. Click **This Frame. **
4. Another menu will open, click **Open Frame in New Tab. **Doing so will open a new tab on your Firefox browser with the selected video in full-screen mode.
  - If captions are available but you cannt see them, exit full screen. You then should see the captions below.

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