---
title: "Downloading and Installing Blackboard IM"
canonical: "https://kb.uconn.edu/space/TL/10767401924/Downloading%20and%20Installing%20Blackboard%20IM"
format: markdown
---
This article is for students, faculty, and staff seeking information regarding how to download and install Blackboard IM on their devices.

## Downloading Blackboard IM

1. Log in to HuskyCT.
2. Navigate to the **My Courses **page or your **Portal **page. A link to download BbIM will be provided.
3. Clicking on the link will open a new window. Allow pop-ups on your browser if you are prompted to do so.

After you create your Blackboard IM ID, you can download and install the Blackboard IM client. You may perform this step immediately after creating your account or at a later time. When you log in to the Blackboard IM client using the Blackboard IM ID and password that you chose when creating your account, the login window will appear whenever you launch Blackboard IM.

## Logging in to BbIM

1. Enter your Blackboard IM ID.
2. Enter your Blackboard IM password.
3. Click the **sign in** button.

> ✅ You can set Blackboard IM to remember your Blackboard IM ID and password by checking the **remember me** box. If you do this, anyone with access to your computer can access your Blackboard IM account.
> ✅ 
> ✅ You can also set Blackboard IM to automatically sign you in when you launch the program by checking the sign in automatically box. This setting can be changed in the Preferences window.

> ℹ️ <span style="color: #000c34">For more information or assistance with HuskyCT, contact the Educational Technology Office at </span>[edtech@uconn.edu](mailto:edtech@uconn.edu)<span style="color: #000c34"> or</span>** (860) 486-5052.**

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