---
title: "Flywire Reset Password/ Not Receiving Password Reset Email"
canonical: "https://kb.uconn.edu/space/SAS/28374859818/Flywire%20Reset%20Password%2F%20Not%20Receiving%20Password%20Reset%20Email"
format: markdown
---
# **Flywire**
If you're not receiving the password reset email from Flywire, ensure you check your spam/junk folder and verify your email address is correct.
### Steps to Reset Your Password
1. **Login:** [Login to Manage Your University of Connecticut Account](https://uconn.myflywire.com/login)
2. **[Initiate Password Reset](https://www.bing.com/ck/a?!&&p=700b44b160e5237f18a868892aed5fe529736a17c7dbc1bbc851d92daba677ceJmltdHM9MTc2OTY0NDgwMA&ptn=3&ver=2&hsh=4&fclid=288b1ac5-eecb-6d93-10c3-0f0aef636cca&psq=flywire+not+receiving+password+reset+email&u=a1aHR0cHM6Ly9oZWFsdGgtc3VwcG9ydC5mbHl3aXJlLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8yNTQxNDg2Mzg5MDU4OS1Ib3ctdG8tcmVzZXQteW91ci1wYXNzd29yZA&ntb=1)**[: Go to the Flywire login page and click on "Forgot Password." Enter your registered email address and complete the reCAPTCHA to confirm you are not a robot. Then, click the "Send Link" button.](https://www.bing.com/ck/a?!&&p=700b44b160e5237f18a868892aed5fe529736a17c7dbc1bbc851d92daba677ceJmltdHM9MTc2OTY0NDgwMA&ptn=3&ver=2&hsh=4&fclid=288b1ac5-eecb-6d93-10c3-0f0aef636cca&psq=flywire+not+receiving+password+reset+email&u=a1aHR0cHM6Ly9oZWFsdGgtc3VwcG9ydC5mbHl3aXJlLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8yNTQxNDg2Mzg5MDU4OS1Ib3ctdG8tcmVzZXQteW91ci1wYXNzd29yZA&ntb=1)
3. **[Check Your Email](https://www.bing.com/ck/a?!&&p=cb053c1bb56752a522fd48de816c39fd10adf6a5d6631727439857dbc84a2e65JmltdHM9MTc2OTY0NDgwMA&ptn=3&ver=2&hsh=4&fclid=288b1ac5-eecb-6d93-10c3-0f0aef636cca&psq=flywire+not+receiving+password+reset+email&u=a1aHR0cHM6Ly9oZWxwLmZseXdpcmUuY29tL2hjL2VuLXVzL2FydGljbGVzLzM2MDAxMjkxMjE3NC1JLWZvcmdvdC1teS1GbHl3aXJlLWFjY291bnQtcGFzc3dvcmQtd2hhdC1zaG91bGQtSS1kbw&ntb=1)**[: After submitting your email, you should receive a password reset email. If you don't see it in your inbox, check your ](https://www.bing.com/ck/a?!&&p=cb053c1bb56752a522fd48de816c39fd10adf6a5d6631727439857dbc84a2e65JmltdHM9MTc2OTY0NDgwMA&ptn=3&ver=2&hsh=4&fclid=288b1ac5-eecb-6d93-10c3-0f0aef636cca&psq=flywire+not+receiving+password+reset+email&u=a1aHR0cHM6Ly9oZWxwLmZseXdpcmUuY29tL2hjL2VuLXVzL2FydGljbGVzLzM2MDAxMjkxMjE3NC1JLWZvcmdvdC1teS1GbHl3aXJlLWFjY291bnQtcGFzc3dvcmQtd2hhdC1zaG91bGQtSS1kbw&ntb=1)**[spam/junk folder](https://www.bing.com/ck/a?!&&p=cb053c1bb56752a522fd48de816c39fd10adf6a5d6631727439857dbc84a2e65JmltdHM9MTc2OTY0NDgwMA&ptn=3&ver=2&hsh=4&fclid=288b1ac5-eecb-6d93-10c3-0f0aef636cca&psq=flywire+not+receiving+password+reset+email&u=a1aHR0cHM6Ly9oZWxwLmZseXdpcmUuY29tL2hjL2VuLXVzL2FydGljbGVzLzM2MDAxMjkxMjE3NC1JLWZvcmdvdC1teS1GbHl3aXJlLWFjY291bnQtcGFzc3dvcmQtd2hhdC1zaG91bGQtSS1kbw&ntb=1)**[ to ensure it hasn't been filtered out. Also, make sure there are no spaces before or after your email address when entering it.](https://www.bing.com/ck/a?!&&p=cb053c1bb56752a522fd48de816c39fd10adf6a5d6631727439857dbc84a2e65JmltdHM9MTc2OTY0NDgwMA&ptn=3&ver=2&hsh=4&fclid=288b1ac5-eecb-6d93-10c3-0f0aef636cca&psq=flywire+not+receiving+password+reset+email&u=a1aHR0cHM6Ly9oZWxwLmZseXdpcmUuY29tL2hjL2VuLXVzL2FydGljbGVzLzM2MDAxMjkxMjE3NC1JLWZvcmdvdC1teS1GbHl3aXJlLWFjY291bnQtcGFzc3dvcmQtd2hhdC1zaG91bGQtSS1kbw&ntb=1)
4. **[Contact Support](https://www.bing.com/ck/a?!&&p=cb053c1bb56752a522fd48de816c39fd10adf6a5d6631727439857dbc84a2e65JmltdHM9MTc2OTY0NDgwMA&ptn=3&ver=2&hsh=4&fclid=288b1ac5-eecb-6d93-10c3-0f0aef636cca&psq=flywire+not+receiving+password+reset+email&u=a1aHR0cHM6Ly9oZWxwLmZseXdpcmUuY29tL2hjL2VuLXVzL2FydGljbGVzLzM2MDAxMjkxMjE3NC1JLWZvcmdvdC1teS1GbHl3aXJlLWFjY291bnQtcGFzc3dvcmQtd2hhdC1zaG91bGQtSS1kbw&ntb=1)**[: If you still do not receive the email after checking your spam folder and confirming your email address is correct, it may be necessary to ](https://www.bing.com/ck/a?!&&p=cb053c1bb56752a522fd48de816c39fd10adf6a5d6631727439857dbc84a2e65JmltdHM9MTc2OTY0NDgwMA&ptn=3&ver=2&hsh=4&fclid=288b1ac5-eecb-6d93-10c3-0f0aef636cca&psq=flywire+not+receiving+password+reset+email&u=a1aHR0cHM6Ly9oZWxwLmZseXdpcmUuY29tL2hjL2VuLXVzL2FydGljbGVzLzM2MDAxMjkxMjE3NC1JLWZvcmdvdC1teS1GbHl3aXJlLWFjY291bnQtcGFzc3dvcmQtd2hhdC1zaG91bGQtSS1kbw&ntb=1)**[contact Flywire Support](https://www.bing.com/ck/a?!&&p=cb053c1bb56752a522fd48de816c39fd10adf6a5d6631727439857dbc84a2e65JmltdHM9MTc2OTY0NDgwMA&ptn=3&ver=2&hsh=4&fclid=288b1ac5-eecb-6d93-10c3-0f0aef636cca&psq=flywire+not+receiving+password+reset+email&u=a1aHR0cHM6Ly9oZWxwLmZseXdpcmUuY29tL2hjL2VuLXVzL2FydGljbGVzLzM2MDAxMjkxMjE3NC1JLWZvcmdvdC1teS1GbHl3aXJlLWFjY291bnQtcGFzc3dvcmQtd2hhdC1zaG91bGQtSS1kbw&ntb=1)**[ for further assistance. They can help verify your account and ensure that the reset email is sent.](https://www.bing.com/ck/a?!&&p=cb053c1bb56752a522fd48de816c39fd10adf6a5d6631727439857dbc84a2e65JmltdHM9MTc2OTY0NDgwMA&ptn=3&ver=2&hsh=4&fclid=288b1ac5-eecb-6d93-10c3-0f0aef636cca&psq=flywire+not+receiving+password+reset+email&u=a1aHR0cHM6Ly9oZWxwLmZseXdpcmUuY29tL2hjL2VuLXVzL2FydGljbGVzLzM2MDAxMjkxMjE3NC1JLWZvcmdvdC1teS1GbHl3aXJlLWFjY291bnQtcGFzc3dvcmQtd2hhdC1zaG91bGQtSS1kbw&ntb=1)
By following these steps, you should be able to successfully reset your Flywire password. If issues persist, reaching out to customer support is the best course of action.
### **Flywire Customer Support (Payment Portal)**
**[Online support request form](https://help.flywire.com/hc/en-us/requests/new?ticket_form_id=360001261638)**
**United States:** +1 (857) 287-3823
**International:** +1 (857) 287-3818