---
title: "Managing Service Indicators"
canonical: "https://kb.uconn.edu/space/SAS/10784507327/Managing%20Service%20Indicators"
format: markdown
---
With appropriate access, administrators can manage service indicators in the Student Administration System.

## Releasing a Service Indicator

1. [Log in](https://uconn.atlassian.net/wiki/spaces/SAS/pages/10776806358)<span style="color: #172b4d"> to the Student Administration System. </span>
2. Click the **NavBar** in the upper right-hand corner.
3. Click the** Navigator **icon.
4. <span style="color: #333333">Click the </span><span style="color: #333333">**Campus Community **</span><span style="color: #333333">tab</span><span style="color: #333333">**. **</span>
5. <span style="color: #333333">Click the </span><span style="color: #333333">**Service Indicators (Student) **</span><span style="color: #333333">tab.</span>  
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6. <span style="color: #333333">Click the </span><span style="color: #333333">**Manage Service Indicators **</span><span style="color: #333333">tab. </span>
7. On the **Find an Existing Value** page, enter criteria to search for the student.  
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8. Click **Search. **
9. Click the code for the service indicator you wish to release.
10. Click **Release**.
11. Click **OK**.

## Adding a Service Indicator

1. Follow steps 1-8 above.
2. Click **Add Service Indicator.**  
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3. In the **Institution** field, enter “UCONN”.
4. Enter the **Service Indicator Code**.
  - To select a Service Indicator Code from the Lookup List, click the **magnifying glass icon **to the right of the field.
5. Enter the **Service Ind Reason Code**.
  - To select a Service Ind Reason Code from the Lookup List, click the **magnifying glass icon** to the right of the field.
6. In the **Start Term** field. If the Service Indicator will be effective starting in a future term, enter that term code.  
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7. In the **Start Date** field, enter the date this service indicator becomes active.
8. You can select a **Contact ID** if appropriate for your department. However, you are not required to do so. To select a **Contact ID** from the **Lookup List,**
  1. Click the **magnifying glass icon** to the right of the field.
  2. Type in your search criteria.
  3. Click **Look Up**.
  4. Select from a value in the list.
9. Type any additional notes about the Service Indicator in the **Comments** field. This information is available to all who view Service Indicators.  
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10. Click **OK**.

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