---
title: "Reversing Charges and Payments"
canonical: "https://kb.uconn.edu/space/SAS/10780214148/Reversing%20Charges%20and%20Payments"
format: markdown
---
Administrators can reverse charges and payments in the Student Administration System.

## Reversing Charges

1. [Log in](https://uconn.atlassian.net/wiki/spaces/SAS/pages/10776806358) to the Student Administration System.
2. Click the **NavBar** icon in the top right-hand corner.
3. Click the **Navigator** button from the menu.
4. Navigate to the **Student Financials **tab.
5. Select the **Charges and Payments **<span style="color: #333333">tab.</span>
6. Click<span style="color: #333333"> the </span><span style="color: #333333">**Reversals**</span><span style="color: #333333"> tab.</span>
7. Click the **Reverse Charge** tab.
8. In the **ID** field, enter the appropriate ID or type the student’s first and last name.
9. Click **Search**.
10. Click **Account Details** for the Account Type and Term that contains the charge you wish to reverse.
11. Identify the charge that needs to be reversed.
12. Click **Reverse**.
  1. Your security limits what you can see on this page. A supervisor of the department must submit a security update with your login name and the name of the charge(s) by completing the [Access Request Form](https://its.uconn.edu/services/applications/student-administration/) for Departmental Administrators. Do not change the **Effective Date**.
13. In the **Description** field, enter a short detailed description of why the charge is being reversed.
14. Next to the **Reason** field, click the magnifying glass icon.
  1. Click **Look Up.**
  2. Select the reason.
15. Click **OK**. The **Reverse **button will no longer display.
16. To return to the **Charge Reversal** page, click **Return **at the bottom of the page.
17. To process another charge reversal for this student, repeat **Steps 8-14.**
18. To process a charge reversal for another student, at the bottom of the page, click **Return to Search.**

## Reversing a Payment

1. [Log in](https://uconn.atlassian.net/wiki/spaces/SAS/pages/10776806358) to the Student Administration System.
2. Click the **NavBar** icon in the top right-hand corner.
3. Click the **Navigator** button from the menu.
4. Navigate to the **Student Financials **tab.
5. Select the **Charges and Payments **<span style="color: #333333">tab.</span>
6. Click<span style="color: #333333"> the </span><span style="color: #333333">**Reversals**</span><span style="color: #333333"> tab.</span>
7. Click the **Reverse Payment** tab.
8. On the **Find an Existing Value** page, click **Search**.
9. In the **ID** field, enter the appropriate ID.
10. To select an ID from the **Lookup List**, click the magnifying glass icon to the right of the field.
11. On the **Lookup ID** page, type the student’s name.
12. Click **Look Up**. A list of IDs will display. You may need to click **View All** for all IDs to appear.
13. In the **Term** field, type the 4-digit **Term **code.
14. Click **Search.**
15. Identify the payment that needs to be reversed.
16. Click **Reverse**.
  1. Your security limits what you can see on this page. A supervisor of the department must submit a security update with your login name and the name of the charge(s) by completing the [Access Request Form](https://its.uconn.edu/services/applications/student-administration/) for Departmental Administrators. Do not change the **Effective Date**.
17. In the **Description** field, enter a short detailed description of why the payment is being reversed.
18. Next to the **Reason** field,
  1. Click the magnifying glass icon.
  2. Click **Look Up**.
  3. Select the appropriate reason.
19. Click **OK**. The **Reverse **button will become inactive.
20. To process another payment reversal for this student, repeat **Steps 7-15. **
21. To process a payment reversal for another student, at the bottom of the page, click **Return to Search.**

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