---
title: "Students | Purchasing a Permit in the UConn Parking Portal"
canonical: "https://kb.uconn.edu/space/PAR/10904568143/Students%20%7C%20Purchasing%20a%20Permit%20in%20the%20UConn%20Parking%20Portal"
format: markdown
---
Students can purchase parking permits through the UConn Parking Services Ticketrak 10 Customer Portal. Permits are required to park in University lots from 7 am to 5 pm unless otherwise posted. 

1. Log in to the [Ticketrak Customer Portal](https://ctitt-uconn.cticloudhost.com/sso/Home/Index) with your NetID and NetID password. For more information on logging in, see [Logging into Ticketrak 10](https://uconn.atlassian.net/wiki/display/IKB/Logging+in+to+TickeTrak+10).
2. On the landing page, click the **Permit **icon at the top ribbon.


![Screenshot 2024-11-20 at 4.48.08 PM.png](media://58f1ce72-edc6-4415-8a4d-167bc0a3427f)


3. Notice the **Virtual Permits** announcement at the top of the view.


![Screenshot 2024-11-19 at 2.43.25 PM.png](media://a79d949f-067c-4298-956a-2f70bf323f75)


4. In conjunction with this documentation, review the **Permit Instructions** section for instructional steps when purchasing a permit.


![Screenshot 2024-11-20 at 4.50.01 PM.png](media://5ec0c6c2-1a3a-456d-990d-1be3c9725ec1)

5. Click the **Student Permit Information **tab to review the details.

![STudent Rates.png](media://4d9e5018-acd0-4bca-9d02-efe0ffaf576f)


6. From the** Permit Selection **section, click the appropriate checkbox to select the permit desired. The permit option selected will display with darker shading once checked.   
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7. The **Active Date** field will automatically populate once a permit is selected.
8. Click the **Delivery Method** drop-down to select an available option.
9. From the **Vehicles **section, select the **ONE** vehicle that will be covered by this permit. The vehicle selected will display with darker shading once checked.
  1. If your vehicle information is not listed, click **Add New Vehicle. **  
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  2. Complete the following fields: **License Plate, License State, Primary Color, Make, Model, and Model Year.** Select from drop-down list options, where available. If a drop-down list of options is not available, manually type the information in each field.
    
  3. Click **Create** to confirm the information and add it to the list of your available vehicles.
10. Once a new vehicle is added, select the vehicle to associate it with your permit. See Step 9 above.
11. From the **Addresses **section, click the address that will be associated with your permit. The address selected will display with darker shading once checked.
12. If your address information is not listed or if you need to add a mailing address to receive a keycard, click **Add New Address. **  
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13. Select **M-Mailing** from the Address Type field dropdown.

![Screenshot 2024-11-21 at 7.55.50 AM.png](media://e8b326ea-66f8-439b-b539-1f758c1646da)

14. Complete all remaining fields. Select from drop-down list options where available. If a drop-down list of options is not available, manually type the information in each field.

![Screenshot 2024-11-21 at 7.57.42 AM.png](media://5937b2cc-8ef3-472e-b230-4a679560472b)

15. Click **Create** to confirm the information and add it to the list of your available addresses.
16. Read the acknowledgment information, and then click to check the **Accept Agreement** box.
17. Click **Add to Cart** from the ribbon at the top right of the screen. This will add your permit to the Cart.
18. A confirmation prompt will display to confirm the permit was successfully added to your cart. Click **OK** to confirm.
19. Click the **Cart** icon from the ribbon at the top left of the screen.
  
20. For GA payroll deduction, read through the information under **Student/GAs**; the cart total of $0.00 <u>does not</u>*** ***reflect the rate that you will be charged for your parking permit. Review the rates in the **Permit Type** and **Bi-Weekly Payroll Deduction Amount** table, as this table is used to determine the cost of your permit and to determine how much will be payroll deducted bi-weekly.

![GA Pay Ded.png](media://44a70cb9-94bd-40bf-b2a0-dede3275b495)

21. Scroll down to the bottom half of the screen.
22. Click the **Payment Type **drop-down. Select the appropriate payment type.    
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23. The **Email Address for Receipt** field should automatically populate your @uconn.edu email address. If your email address is not displaying accurately, contact [parkingservices@uconn.edu.](mailto:parkingservices@uconn.edu.)    
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24. Review the **Shopping Cart Description and Amount** details.  Confirm the correct permit type has been selected.
25. Review the **Agreement** and then click the **Accept Agreement** box.
26. Click **Checkout. **
27. Review the receipt Information that displays on the next screen.
28. Review the **Web Portal Receipt **email and the **Parking Permit Order** email sent to the @uconn.edu email address listed in the portal during the Permit purchasing process.    
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29. Click **Logout** in the top right of the screen when you are done using the portal.

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