---
title: "Exporting email from Outlook (Windows)"
canonical: "https://kb.uconn.edu/space/IKB/26912587867/Exporting%20email%20from%20Outlook%20(Windows)"
format: markdown
---
Students leaving the university may want to export their emails and calendar data. They should follow this guide to learn how to do so.

> 📝 Faculty and staff need to consider the regulations and policies that may apply to data when making data transfer decisions. Bulk transfer of data for which the university has responsibility under policy, law, regulation, or contractual obligation must be handled appropriately. Examples include, FERPA data, research data, business operations data, financial aid data, and personally identifiable data.
> 📝 
> 📝 Faculty and staff should consult with their department head or supervisor regarding any data they wish to take with them upon separation.

## Note

> ⚠️ You **must** use the old, “classic”, Outlook app to export your emails. The new app and the web version do not yet support the export feature.
> ⚠️ 
> ⚠️  The Outlook (classic) app can [be downloaded from the Microsoft Store](https://apps.microsoft.com/detail/xp9mhd8pgh9n47?hl=en-US&gl=US).

If you have a Mac, you can export using these instructions: [https://uconn.atlassian.net/wiki/spaces/IKB/pages/27395850630](https://uconn.atlassian.net/wiki/spaces/IKB/pages/27395850630) 

![0234cf83-eddc-43e6-a921-edb470e5aa0a.jpg](media://08c6c0fa-6794-4c32-9e4e-f250a22c3360)

## Primary Method: Export Outlook data

> ✅ Be sure to follow Step 6 closely if you would like to export emails older than 2 years old.

1. First open classic Outlook.
2. In the top-left corner, click on **File **and then **Open & Export** from the left hand menu.
3. Click on **Import/Export**.
4. From the list in the popup window, choose **Export to a file**.
5. From the list in the popup window, choose **Outlook Data File (.pst)**.
6. Click once on the folder that you would like to export. If you would like to export everything in your active mailbox*, click on your email address at the top. This address is a folder that contains all sub folders.  
*If you would like to export your Online Archive as well (emails older than 2 years), finish following the steps below and then repeat the steps while choosing “Online Archive” instead of your mailbox in this step.
7. Check the box to **Include subfolders**.
8. Chose the location for your exported email file. Leave the other setting at **Replace duplicates**.
9. Click **Finish**.
10. It’s a good idea to lock this file behind a password. Do so now if desired. ITS cannot help if you forget this password.
11. Click **Okay**.

After you have exported your mailbox(es) and have a `.pst` file(s) as a result, you have three options:

1) You may leave the `.pst` file as-is; you have completed the export. You may revisit it in the future and follow the steps below if you ever need to view an email in the export.

2) You may <u>import</u> the `.pst` file into an active mailbox (a personal email account) in Outlook and then delete the PST file. You are able to delete the `.pst` file after importing because you have copied its contents into another mailbox.

3) You may <u>open</u> the `.pst` in Outlook and view the contents as a static mailbox. It will appear as another mailbox in Outlook but will not receive new email messages; it will instead be treated as a folder and you can move emails in and out of the file. This is not recommended for long-term use. If long-term use is needed, please follow the step above to <u>import</u> the `.pst` file.  
Or once opened, you may drag emails from the `.pst` file to another mailbox to merge those emails into that mailbox.  
Or once opened, you may drag emails between `.pst` files to create a single `.pst` that holds all emails as a discrete archive file.

## Possible alternate method

Users may try adding a second email account to their Outlook app. Once both inboxes are visible in the app, users can click-and-drag email messages/chains between the two inboxes to copy them over. This is a useful method if you do not wish to save the entire mailbox. 

- In Outlook (classic), click on **File** and the **Add Account** to add your second email account.

## Related Guides

> Macro (contentbylabel)