---
title: "Alumni Forwarding Service"
canonical: "https://kb.uconn.edu/space/IKB/26611122212/Alumni%20Forwarding%20Service"
format: markdown
---
UConn offers an optional forwarding service to alumni that lets them point their @uconn.edu email address to a personal, non-UConn email account. Email sent to their published @uconn.edu address will then be automatically forwarded to the designated personal mailbox. The incoming emails are immediately redirected to the designated personal email address and UConn does not keep a copy of the email.
Eligible alumni are emailed an activation code that is necessary to set up the forward.
Your forwarding service will expire after one year. To retain your email forward, **you must renew it annually** at [alumniforwarding.its.uconn.edu](https://alumniforwarding.its.uconn.edu/). ITS will send you reminders before it expires.
> ⚠️ **Caution: AFS is sometimes blocked**
> ⚠️
> ⚠️ External email systems (e.g., Google, Yahoo) process all of their incoming email and may block AFS forwarded messages after considering them to be spam, phishing, etc.. UConn does not keep a copy of forwarded emails after forwarding them to personal accounts and so emails may be lost.
> ⚠️
> ⚠️ UConn is also subject to “rate limiting” by these external systems. If many accounts using AFS receive an email around the same time, an “email blast”, and UConn then forwards those emails on to their designated forwards, the receiving systems may temporarily block/limit UConn for sending too many emails in their effort of preventing a suspected spam/phishing campaign. When this happens, legitimate emails may also be prevented from reaching inboxes.
> ⚠️
> ⚠️ Some email senders specifically block their messages from being forwarded by forwarding services. For example, a bank may embed instructions in the email to *not* allow the forwarding of their emails; these emails will not be processed by AFS.
> ⚠️
> ⚠️ These security practices are in place to protect you, but they also impact the delivery of messages forwarded by AFS. UConn ITS cannot control how external systems are set up.
> ⚠️
> ⚠️ Therefore, **you should use AFS to update the email address on file for external accounts, like financial institutions, LinkedIn, Spotify, etc., to a personal account that you will actively check and maintain instead of relying on AFS for continued email functionality. We also recommend you whitelist your forwarded email from UConn.**
> ⚠️ Caution: File sharing with current UConn Members
> ⚠️
> ⚠️ The email address you use to enroll in AFS cannot receive Microsoft 365 file shares from UConn accounts.
> ⚠️ Example: if you enroll your personal email address of jonathanhusky@gmail.com, employees and students cannot share their OneDrive/SharePoint files with jonathanhusky@gmail.com.
## Who can use the Alumni Forwarding Service (AFS)
Click here to expand the eligibility table...
| **Affiliation** | **Can use AFS** |
| --- | --- |
| Students who graduate after January 20241 | Yes |
| Alumni who graduated before February 20241 | Yes |
| Faculty who left before February 20241 | Yes |
| Staff (incl. Special Payroll2) who left before February 20241 | Yes |
| Teaching/Graduate Assistants working after January 2024 | Yes |
| Graduate Students working after January 2024 | Yes |
| Students while they are enrolled | No |
| Currently Employed Faculty, Staff (incl. Special Payroll2), Affiliates | No |
| Current affiliate of UCHC (Staff, Faculty, Student)3 | No |
| Faculty, Staff (incl. Special Payroll2), Affiliates who leave after January 2024. Please see note below4 | No |
| Non-degree and ECE Students | No |
If you are a current student, faculty, staff, etc., visit [Outlook](http://s.uconn.edu/outlook) to view your active email inbox.
1If you are later employed by the university after graduation, you will become ineligible for AFS.
2Special Payroll includes Gratis appointments.
3Current UCHC members have their @uconn.edu address forwarding to their @uchc.edu email account. They cannot enroll in AFS at this time.
4This category trumps all others. If you fit into this row in the table, you are forever ineligible for AFS. Once you are employed or associated with the university in a non-student relationship, you have the potential to receive confidential information. People who send you this information may not be informed when your association terminates and therefore may continue to send you confidential information. For this reason, you may not keep your UConn email address once you leave the university.
## How to set up, change, or stop AFS
Click here to view instructions...
> 📝 You will not receive an activation code until the Registrars Office has completed your graduation paperwork.
1. Go to [alumniforwarding.its.uconn.edu](https://alumniforwarding.its.uconn.edu/)
2. Under the “Set up a new forwarding address” field, enter the activation code you received via email from [ITServices@uconn.edu](mailto:ITServices@uconn.edu).
3. You will be redirected to a new page to configure your forward. Confirm that the displayed @uconn.edu is correct and enter the personal email address where you would like your mail forwarded to and **Submit**.
4. You will be redirected to a verification page. You will need to log in to the destination email inbox you selected to retrieve the verification code and complete the forward setup process.
5. You will be automatically redirected to the Forward Management page where you can see the configuration of your forward and the current status.
**Note**: Please allow up to 24 hours for changes to take effect.
## Managing your existing forward
1. Navigate to [alumniforwarding.its.uconn.edu](https://alumniforwarding.its.uconn.edu/)
2. Under the “Manage or remove an existing forward” field, enter the destination address that your mail is currently being forwarded to and select **Manage.**
3. An authorization code will be sent to the destination address. Check your inbox for the code and enter it in the authorization field and submit to continue.
4. Once you’ve authenticated, you will be redirected to the Forward Management portal. Here you can see the status of your forward, renew the forward for 1 year, change the destination address for your email forward, or delete the email forward.
## Related Guides
> Macro (contentbylabel)