---
title: "CyberArk Vendor Remote Access Registration and Setup"
canonical: "https://kb.uconn.edu/space/IKB/26204242034/CyberArk%20Vendor%20Remote%20Access%20Registration%20and%20Setup"
format: markdown
---
This article is intended for UConn employees looking to set up access for a vendor to securely access a server or workstation on UConn’s network using CyberArk Alero.

To get started, [create a ticket](https://kb.uconn.edu/portal/1?autoLogin=true) and include the below information. UConn ITS will create the account and send an email invitation to the vendor along with instructions on how to access CyberArk.

### Information about the system being accessed (provided by UConn employee)

- The server(s) or workstation(s) the vendor will be accessing:
- General location of the server(s) or workstation(s) (building/room or datacenter):
- Will the vendor require administrator access?
- NetID of the UConn employee who is the primary contact for the vendor:
- Short description of the reason for access:
- Date range of access:

> ℹ️ Default is 90 days of access from date of account creation. If you require more or less, please specify. If access is needed for longer than 1 year, it will need to be renewed yearly.

<u>**Access Times **</u><u>***(optional)***</u>

You can also specify the days/times of the week the vendor can access it. Default: 24/7 access.


### Vendor Information (provided by the vendor)

> ℹ️ Feel free to copy the form below and email it to the vendor for them to fill out for you. Include this information in the ticket.

<u>**Vendor Info**</u>

Company name:

First name:

Last name:

Company email:

Smartphone number*: 

*Note: Must be a smartphone number with access to the Apple App Store or Google Play Store to download the CyberArk Mobile app