---
title: "Webex Meetings Removal Tool"
canonical: "https://kb.uconn.edu/space/IKB/10952278120/Webex%20Meetings%20Removal%20Tool"
format: markdown
---
> Macro (excerpt-include)



> ℹ️ This tool does not remove the new Webex app. However, this tool can be used along with the normal uninstall process to clean up any lingering Webex program files.

- Removing the desktop application will <u>not</u> affect your account.
- Removal will <u>not</u> affect any settings or any meetings, past, present, or future, in your account.
- You can use the Webex [website interface](http://uconn-cmr.webex.com) until you re-download the Desktop App.

### Windows

1. [Download the Webex Removal tool](https://www.cisco.com/c/dam/en/us/td/docs/collaboration/webex_centers/Collaboration-Help/TS-Help-Portal-Support-Utilities/CiscoWebexRemovalTool/CiscoWebexRemoveTool.exe).
2. When you open the file you downloaded, a Command** **prompt will appear.
3. Type “yes.”
4. Press **Enter **to begin the Removal Process.
5. While this tool is working, you will see many lines of text scrolling through the window. It may pause a couple of times and then continue scrolling.
6. The Command Prompt will close when it is finished.
7. If you still see Webex on your computer, you have the newer version of the application and need to follow this guide: [https://uconn.atlassian.net/wiki/spaces/IKB/pages/26095288321](https://uconn.atlassian.net/wiki/spaces/IKB/pages/26095288321) next.

> ✅ See [Installing Webex Desktop App](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10789814984) for help reinstalling the Desktop App after completing this guide.

### macOS

1. [Download the Webex Removal tool](https://www.cisco.com/c/dam/en/us/td/docs/collaboration/webex_centers/Collaboration-Help/TS-Help-Portal-Support-Utilities/Cisco_WebEx_Meeting_Application_Uninstaller-New.dmg).
2. Open the **.dmg** file you downloaded.
  - The file will run by itself.
3. If you still see Webex on your computer, you have the newer version of the application and need to follow this guide: [https://uconn.atlassian.net/wiki/spaces/IKB/pages/26095288321](https://uconn.atlassian.net/wiki/spaces/IKB/pages/26095288321) next.

> ✅ See [Installing Webex Desktop App](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10789814984) for help reinstalling the Desktop App after completing this guide.

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