---
title: "Using 2FA through Remote Desktop"
canonical: "https://kb.uconn.edu/space/IKB/10841949331/Using%202FA%20through%20Remote%20Desktop"
format: markdown
---
Below is a general description of the experience using 2FA with the remote desktop service through the remote desktop gateway.

1. Launch **Remote Desktop Connection**. Press **Connect** and enter your credentials.
2. You will not see the DUO prompt on your screen. Instead, you will receive either a push notification in the DUO app or a phone call.

> ⚠️ DUO on remote desktop does not support the SMS/text code option or hardware token. You can update how you respond to prompts on the 2FA portal at [netid.uconn.edu](http://netid.uconn.edu).

> ✅ If you simply need to access on-campus resources, consider using [the VPN](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10726900354) instead.

If you have 2FA enabled on the remote machine, you will need to respond to a Duo prompt again.

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