---
title: "Webex Will Not Share PDF File"
canonical: "https://kb.uconn.edu/space/IKB/10803053874/Webex%20Will%20Not%20Share%20PDF%20File"
format: markdown
---
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When using the Share Content option of "Share File" in Windows, you might run into the following error message:  
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This error is caused by an inappropriate file type association. This association likely will not cause problems with programs other than Webex and can be fixed in a way that will not affect other programs.

1. Go to the file location of the PDF that you are trying to share.
2. Right-click on the PDF.
3. Click on **Open with... **or **Open with** (you will see the choice with the ellipsis <u>or</u> without the ellipsis).
  1. **Open with... **will open the popup window. Continue to Step 4.
  2. **Open with** will open a side menu. Click on **Choose another app**.
4. In the pop-up window, check the box that says **Always use this app to open .pdf files.**
5. Choose **Adobe Acrobat Reader DC.**
6. Click **OK.**
7. Share the file in Webex once more.
8. If this does not solve your issue, please reach out to [techsupport@uconn.edu](mailto:techsupport@uconn.edu)

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