--- title: "Installing Webex Desktop App" canonical: "https://kb.uconn.edu/space/IKB/10789814984/Installing%20Webex%20Desktop%20App" format: markdown --- > Macro (excerpt-include) Students, faculty, and staff can install the Webex app on their computers. This guide will walk you through installing the Desktop App and the companion guide, [Webex Removal Tool](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10952278120), will guide you through the removal process. While you do not have to install the desktop application in order to join a Webex session, ITS recommends that Hosts install and use this application to have access to the full suite of Host controls. Before you log into the Webex App, you must create an account by signing into the UConn Webex website at [uconn-cmr.webex.com](http://uconn-cmr.webex.com) with your NetID and NetID password. An account will automatically be created for you while signing in. 1. Download the installer found below. For instructions on downloading the mobile app, see [Setting Up the Webex Mobile App](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10789815919). 2. You can install Webex on both Windows and Mac computers following the instructions below. > ℹ️ If you do not have a NetID, you do not need to follow the steps in this article. You can enter your personal email and simply follow the on-screen installer instructions. ## Windows 1. [Download the Webex installer.](https://www.webex.com/downloads.html) 2. Open the installer file when it finishes downloading. 3. Enter your UConn email when prompted to enter an email address. 4. If you are asked which Webex site you would like to use, enter “**uconn-****cmr****.webex.com**.” This important step will connect you to the UConn Webex system and ensure your computer does not have the limitations associated with using a free account. 5. Sign in using your NetID and NetID password. 6. If you are prompted to confirm your login using Duo, please do so. ## macOS 1. [Download the Webex installer.](https://www.webex.com/downloads.html) 2. Open the file you downloaded. > Macro (inline-media-image) 3. Follow the on-screen instructions. - If you are asked which Webex site you would like to use, enter “**uconn-****cmr****.webex.com**.” This important step will connect you to the UConn Webex system and ensure your computer does not have the limitations associated with using a free account. > Macro (inline-media-image) > ✅ See [Hosting a Webex Meeting](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10770448537) for more information about using the Desktop App user interface. ## Linux Download Links [Webex (DEB)](https://binaries.webex.com/WebexDesktop-Ubuntu-Official-Package/Webex.deb) [Webex (RPM)](https://binaries.webex.com/WebexDesktop-CentOS-Official-Package/Webex.rpm) ## Related Articles  > Macro (contentbylabel) > Macro (details) > Macro (excerpt) > > ### Make sure to download the correct application > > To ensure that you download the correct application, please use the download links on this page. UConn uses **Webex Meetings**. > > Cisco, the developers of Webex, have released a newer application called Webex Teams that does not have the same feature set as Webex Meetings. If you use Webex Teams, you will not have access to the Chat feature or Breakout Sessions. A quick way to figure out which application you have is to look at the icons; if there are colors other than blue and green in the icon, you have installed the incorrect application. See below: > > ![image](media://f9005e80-6295-45f3-86a7-246d4e63af99) > > - Webex Teams will need to be uninstalled manually; the Webex Removal Tool does not include Teams. > - On Windows, use **Add or remove programs** to uninstall **Webex**. > - On Mac, drag **Webex **from the Applications folder to the trash. > - If you see **Cisco Webex Meetings**, do not uninstall that program. That is the correct program.