---
title: "UConn Lab Remote Access"
canonical: "https://kb.uconn.edu/space/IKB/10789814276/UConn%20Lab%20Remote%20Access"
format: markdown
---
Faculty, staff, and students can schedule a time to access a Windows lab computer remotely. This service enables you to access software available only on Windows lab computers.

## Reserving Time on a Lab Computer

1. Navigate to the [request form](https://pcm-tools.its.uconn.edu/remote-desktop).
2. Select the drop-down with the desired time block.
  - **Block 1**: The current block will give you immediate access to a computer but is reset at **6 PM EST/EDT.**
  - **Block 2**: The next block will give you a complete 12-hour reservation, but you need to wait until **6 PM EST/EDT** to use it.
    - You may only have 1 active request at a time regardless of which block you choose.
3. If you have successfully gotten a machine, you should see the following message display:
4. You can then download the .rdp file to your computer.
  1. If you are on Mac OS X, install Microsoft Remote Desktop 10 using the App Store or by [clicking this link](https://go.microsoft.com/fwlink/?linkid=868963).
  2. If you are on Android, install Microsoft Remote Desktop using [this link](https://play.google.com/store/apps/details?id=com.microsoft.rdc.android&hl=en_US).
5. Wait until the listed time.
6. Open the file.
7. Log in with your NetID and password.

## Available Software

## Accessing Adobe Creative Cloud

Currently, the only available way to access Adobe Creative Cloud without purchasing a license is by using a lab machine. In order to use Adobe CC, ITS recommends creating an Adobe account at [account.adobe.com](https://account.adobe.com/). You may use either your University or personal account. This will not be tied to your UConn accounts even if you use a UConn email.

Once you are remoted into the machine,

1. Open Adobe Creative Cloud from **Applications**.
2. Log in with your Adobe account.
3. Open an Adobe application.

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