---
title: "Setting Up Remote Desktop on iOS as a Local Device"
canonical: "https://kb.uconn.edu/space/IKB/10784508523/Setting%20Up%20Remote%20Desktop%20on%20iOS%20as%20a%20Local%20Device"
format: markdown
---
This article covers how faculty and staff can configure a local, home, or mobile iOS device, such as an iPad or iPhone, to connect to a remote machine.

> ❌ It is not possible to remote into a Mac/OSX device without another local Mac/OSX device.

## Installing the Supported Client

1. If you are reviewing this article on an iPhone or iPad, navigate to your internet browser.
2. Access the [Remote Desktop Mobile](https://apps.apple.com/us/app/microsoft-remote-desktop/id714464092) page to install the supported client. Alternatively, you can:
  1. Open the **App Store** on your mobile device.
  2. Search “remote desktop mobile.”** **You should be looking for the version published by Microsoft.
  3. Click **Get it**. The app will install on your device.

> ⚠️ To follow the steps above, you need to have already set up an Apple ID and password.

## Creating the Remote Gateway

> ℹ️ The remote Gateway is not necessary if you already use the **Pulse Secure VPN** or have **Direct Access.** However, the gateway is highly recommended as it means you do not need **Direct Access** or **Pulse VPN** in order to connect.

1. Open the Remote Desktop Mobile application on your mobile device.
2. Tap the **Gear **in the upper left corner.
3. Tap **Gateways.**
4. Tap **Add Gateway.**
5. Tap **Server Name **and enter **remote.uconn.edu**.
6. Tap **Done**.
7. Tap **User Account**.
8. Tap **Add User Account**.
9. Enter the following credentials:
  - **User Name**: UCONN / your NetID.
  - **Password**: your NetID password.
10. Tap **Save.**
11. Tap **Save **again. You will be redirected back to **Gateways**.
12. Tap **Done. **
13. Proceed to the below section, **Creating the Connection**.

## Creating the Connection

1. With the **Remote Desktop** app still open, tap the **plus sign **icon in the upper right corner.
2. Tap **Desktop **in the **Add New** window.
3. Tap **PC Name. **
4. Enter the **Full Computer Name** retrieved previously.
5. Tap **Done**.
6. Tap **User Account**.
7. The option to select **UCONN\Your** **NetID **will display. Select this option.
8. Tap **Additional Options**.
9. Tap **Gateway**.
10. Select **remote.uconn.edu**.
11. Tap **Friendly Name**.
12. Type in “UConn PC.”
13. Tap **Done.**
14. Tap **Desktop**.
15. Tap **Save **to create and save your connection.
16. You should now see your PC under **Remote Desktop**. Tap the PC name to connect to your PC.
17. If the connection windows say your computer is *Not Verified*, tap **Accept**.

> ℹ️ ITS has turned on [two-factor authentication (DUO) for the Remote Desktop service](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10841949331) to enhance security.

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