---
title: "Audio Visual Technology Support Guide"
canonical: "https://kb.uconn.edu/space/IKB/10769924612/Audio%20Visual%20Technology%20Support%20Guide"
format: markdown
---
The ITS audio/visual team (also known as Academic IT) supports the installation and use of education technology in classrooms and conference rooms. Below is a list of the support topics and articles for their area.

> ℹ️ You can contact the Academic IT staff at<span style="color: #333333"> </span><span style="color: #333333">**(860) 486-4357**</span><span style="color: #333333"> or </span>ait@uconn.edu. They are located at the Technology Support Center in Homer Babbidge Library.
> ℹ️ 
> ℹ️ Monday – Friday: 8:00 AM – 3:30 PM
> ℹ️ 
> ℹ️ For help with other IT issues, see [Contact IT Support](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10759275649).

## Conferencing

> Macro (excerpt-include)

  

- [Web Conferencing in a UConn Room](https://uconn.atlassian.net/wiki/spaces/TL/pages/10889560316)
- [UConn Web/Video Conferencing](https://uconn.atlassian.net/wiki/spaces/TL/pages/10950770680)
- [Webex Video Conferencing](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10726900379)

## Classroom Technology

- [Classroom Equipment Standards](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10852500918)

## Lecture Capture and Streaming

- [Lock Webex Recorder on One Participant](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10906370455)
- [Record Only Webex Audio](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10810917061)
- [Recording Webex Sessions](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10767466622)
- [Recording your Screen in macOS](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10795450932)
- [Share a Link to a Teams Meeting Recording](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10794830063)
- [Sharing Webex Information Online](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10825629914)
- [Transferring Ownership of a Webex Recording to Another User](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10856661144)
- [Trimming Webex Recordings](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10816520583)
- [Webex Live-Streaming](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10792600482)
- [Webex Recording Options](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10785229168)
- [Webex Recording Transcripts](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10816520548)

## Digital Signage

- [Digital Signage](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10726900375)
- [Accessible Digital Signage Guide for Videos](https://uconn.atlassian.net/wiki/spaces/IKB/pages/27178041401)
- [Getting Started on Carousel Cloud](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10911219808)
- [Schedule Bulletin Changes](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10802102510)
- [Navigate Carousel](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10801578446)
- [Requesting Room Scheduling Panels](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10731880537)
- [Digital Signage Equipment Standards](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10730800030)
- [Guidelines For Setting Up Digital Signage](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10730800028)

## Exam Scanning

- [Exam Scanning](https://uconn.atlassian.net/wiki/spaces/TL/pages/10726900391)
- [Interpreting Results from a Gradescope Bubble Sheet Exam](https://uconn.atlassian.net/wiki/spaces/TL/pages/27474133007)
- [Troubleshooting a Gradescope Bubble Sheet Exam](https://uconn.atlassian.net/wiki/spaces/TL/pages/27331428366)
- [Grading a Gradescope Bubble Sheet Exam](https://uconn.atlassian.net/wiki/spaces/TL/pages/27171586076)
- [Filling out a Gradescope Bubble Sheet](https://uconn.atlassian.net/wiki/spaces/TL/pages/27132559382)
- [Creating a Gradescope Bubble Sheet Exam](https://uconn.atlassian.net/wiki/spaces/TL/pages/27132231690)