---
title: "Password Synchronization Test"
canonical: "https://kb.uconn.edu/space/IKB/10749249644/Password%20Synchronization%20Test"
format: markdown
---
If you are unable to log in to UConn systems or lose access to UConn-Secure Wi-Fi, one of the first troubleshooting steps is to make sure your NetID password is synchronized with our systems. You check this by performing a password test.

> ℹ️ NetID passwords can become unsynchronized for various reasons. For example, age can be a factor. Old or outdated passwords can result in users losing access to various University applications (UCONN-SECURE is the most common system to see this issue.)

## Running a NetID Password Test

1. Navigate to <span style="color: #333333">the </span>[NetID website](https://netid.uconn.edu/)<span style="color: #333333">.</span>
2. Sign in with your NetID and NetID password.
3. Click on **My NetID **in the blue ribbon.
4. Select **Password Test** from the drop-down menu.
5. Enter your login information.

All three tests should pass and show a "Synchronized" message in the box next to it. 

> ⚠️ If one of the test results is red (i.e., <span style="color: #800000">Out of Synch</span><span style="color: #003366">)</span>, see [Changing Your NetID Password](https://uconn.atlassian.net/wiki/spaces/IKB/pages/10728767647).

![screenshot of NetID Account Test result page showing all three tests are synchronized](media://784741e5-57c2-4401-a789-2ab939c4c29e)