---
title: "Configuring a Mass Mail Account as a Separate Profile"
canonical: "https://kb.uconn.edu/space/IKB/10730799643/Configuring%20a%20Mass%20Mail%20Account%20as%20a%20Separate%20Profile"
format: markdown
---
This article shows how a mass mail account can be configured as a separate profile.

## Requesting a Mass Mail Account

Before configuring a mass mail account, you must request a mass mail account by emailing [techsupport@uconn.edu](mailto:techsupport@uconn.edu).

Once you receive credentials for mass mailing from the e-mail team, you can use them to configure a new profile in Outlook and have it prompt you to select which profile to access: your mass mail profile or your normal outlook profile.

## Setting Up the Mass Mail Account in a New Email Profile

1. To set it up as a separate profile, open **Control Panel** and click **Mail**.
2. Click **Show Profiles.**
3. Check “Prompt for a profile to be used” and click **add.**
4. Enter the name of your mass mail account in an email format, appending “**@uconn.edu**” to the account name and then click **OK.**
5. Select **Advanced options** and **Let me setup my account manually** check box, and then click **Connect**.
6. After clicking ‘**Connect**’, Outlook may appear to do nothing for about 60 seconds. This is normal.

![screenshot of wait for outlook screen to load](media://4e06804c-3e89-476c-8e56-e5eb82da36b1)

7. In the Outlook dialog box, choose ‘**IMAP**’.

![screenshot with IMAP option highlighted](media://d8acce01-d950-4161-b568-7d08a56274f9)

8. In the IMAP Account Settings dialog box, enter the server information

***Incoming mail***

***Server: ******[appmail.uconn.edu](http://appmail.uconn.edu)***

***Port: 993***

***Encryption method: SSL/TLS***

 

***Outgoing mail***

***Server: ******[massmail.uconn.edu](http://massmail.uconn.edu)***

***Port: 587***

***Encryption method: STARTTLS***

![screenshot showing imap account setup with the info provided above](media://c097c67a-8519-4dfa-821f-dcd8da1c6698)


9. Click ‘**Next**’

10. Provide the password for your mass mail account.

11. If you are unsure what the account password is, contact TSC.

12. When the Account is successfully added, click ‘**Done**’ and **Close **to exit the profile configuration.

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