---
title: "OLD - Contributing to the IT Knowledge Base"
canonical: "https://kb.uconn.edu/space/IKB/10724476914/OLD%20-%20Contributing%20to%20the%20IT%20Knowledge%20Base"
format: markdown
---
As technology changes, so must the information that supports it. The IT Knowledge Base (KB) is a dynamic resource designed to support and be curated by our UConn community. We welcome comments, additions, and revisions.

> ⚠️ ITS welcomes contributions from our UConn community. To edit and add to the KB, you need an account on Confluence, the platform for the KB. Contact [ITKB@uconn.edu](mailto:ITKB@uconn.edu) to request an account.

## Getting Started

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Once you have been given access to the KB, the next step is to log in. 

When you are not logged into Confluence, you will see the theme that we applied to our space. This theme<span style="color: #172b4d"> improves the usability and the appearance of the KB.</span> To make updates to the content displayed, you need to log into Confluence, the application ITS uses for the KB.

### Logging into the IT Knowledge Base for the First Time

1. Go to the [Information Technology Knowledge Base](https://kb.uconn.edu) homepage.
2. Click **Login** in the upper navigation bar.
3. Enter your NetID and password.> Macro (inline-media-image)
4. The **IT Knowledge Base** is a space within Confluence. After you log in, you may be taken to a main page for Confluence but not the IT Knowledge Base. If this happens,
  1. Click **Spaces** in the upper navigation.
  2. Select **Space Directory**.> Macro (inline-media-image)
  3. Enter ***IT Knowledge Base*** in the search/filter field.
  4. Click **IT Knowledge Base** in the list of spaces.> Macro (inline-media-image)
    - You are now on the homepage for the IT Knowledge Base. Navigate the space using either the page tree or search box.   
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### Editing Articles

If you are on a page and can improve the information provided, please feel free to edit the page. 

1. Click **Log In** in the upper right corner of your screen.
2. Enter your NetID credentials.
3. Navigate to the page you wish to revise. Click **Edit** in the upper right navigation.
4. Enter your changes using the text editor tools.
5. Click the blue **Update** button in the bottom right corner of the screen. Your changes will then be live.

> ✅ If you are already logged in to Confluence and viewing the content within the theme, you can click **Viewport Control** on the left side of the screen to switch to the Confluence view and edit the page.

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> UConn IT professionals are welcome to edit and add to the IT Knowledge Base.

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