---
title: "Requesting Suppliers"
canonical: "https://kb.uconn.edu/space/FPB/26919796762/Requesting%20Suppliers"
format: markdown
---
All suppliers must be invited to register and use the HuskyBuy Supplier Portal. Any supplier updates, including address change, new address, legal name change, legal structure, updated tax documentation etc. need to be done by the supplier within their registration. UConn is not able to update this information for the supplier. 

Before requesting a new supplier be added via the New Supplier Request you need to search to see if they are an existing supplier. If a duplicate new supplier request is submitted, it will end up causing issues for the supplier and they will not be able to register. You can find the searching suppliers job aid [HERE](https://uconn.atlassian.net/wiki/spaces/FPB/pages/26922549422). **If you find an existing supplier, do not submit a new supplier request.** Instead please reach out to [HuskyBuySupport@UConn.edu](mailto:HuskyBuySupport@UConn.edu) with the supplier ID, supplier contact information and what you are trying to accomplish so we can ensure the correct process is followed to avoid issues for the supplier. 

Prior to completing this request, you should have a conversation with the supplier to determine if they will be working and billing UConn as an individual or through a company. Submitting the incorrect type will only add additional work and frustration for the supplier as they will need to register twice.


1. To request a new supplier, after verifying that it does not already exist, navigate to **Suppliers > Requests > Request New Supplier** The New Supplier Request is also found under the “Reference” section of the Shopping Homepage (to the left of where you would start a new NonCatalog Goods & Service Form, DV, Blanket Order, etc…

![Screenshot 2024-06-06 at 6.06.38 PM.png](media://5ccae8ff-ef76-47f7-89ff-d44c7f41fd37)

2. Enter the Supplier’s name and click **Submit** button.

![Screenshot 2024-06-06 at 6.06.50 PM.png](media://92921b4b-3eb0-448e-b04b-a72d786168b7)

3. Fill out all fields within the Company Overview. There are 3 sections:
  1. **Supplier Information:** Select if this is for a company or Individual, provide the supplier’s name and the business purpose for adding supplier.
  2. **Supplier Contact Information:** Enter the contacts name and email address.
  3. **Requesting Department Information:** Enter your name, department, phone number, and email address. Click Next when done.

![Supplier_Request_Co_Info.png](media://d6c213e1-3e87-46a9-99ef-46528c9273d0)

4. Read the Timeline Overview and agree that you have read and understand the process. Please keep in mind that there may be an added delay if we need to return the supplier’s registration for corrections. Estimated time of completion listed assumes there are no issues with the supplier’s submission.

![Screenshot 2024-06-06 at 6.07.26 PM.png](media://dba377ae-70b2-42df-a70a-046ba0e09dab)

5. Review the information, and then check the box to certify the information is correct. Click **Complete Request**. Supplier Management will now review and send an invitation to the supplier to access the portal and complete their registration, including provide documentation as needed.

![Screenshot 2024-06-06 at 6.11.29 PM.png](media://88e469a5-ffdf-4482-b074-0de9b5362a8d)

## How to View Pending Requests and Supplier Registration Status

1. To check the status of a request, navigate to **Suppliers > Requests > My Supplier Requests**.

![Screenshot 2024-06-06 at 6.19.56 PM.png](media://3be5142d-bf59-49bd-9561-7d5c726aa11d)

2. From the Supplier Requests screen, you can view the status of the Request AND the Registration.
  1. **Request Status:**
    1. **Approved** – The request has been approved by supplier management. Supplier has been sent an invite to register.
    2. **Incomplete** - The request has not been submitted to Supplier Management. (Registration status will show as none.)
    3. **Under** **review** – The request is being reviewed by Supplier Management. Returned or Rejected – (by workflow) - can be edited and resubmitted. You should open the request and check the History tab (top right) to see why it was returned/rejected.
  2. **Registration** **Status**:
    1. **None** – An invitation has not been sent to the supplier.
    2. **Invited** – The invitation has been sent to the supplier.
    3. **In Progress** – For <u>brand new requested suppliers</u>: The supplier has started completing the application OR the registration has been returned to the supplier for correction. Both situations, the supplier still needs to complete the registration and submit it for review/approval.
      This status may also appear for active, approved suppliers if they are in the process of making a change to their profile. Suppliers who are enabled for procurement may be used but please verify the information in their profile matches what you need.
    4. **Profile** **Complete** – The supplier has submitted their application and it is in Supplier Management’s queue to review/approve.
    5. **Approved** – The application has been approved by Supplier Management.
    6. **Rejected** – The application has been rejected by Supplier Management. Please see the **History** tab (bottom left) of the supplier profile to see the reason why.

![Screenshot 2024-06-06 at 6.20.10 PM.png](media://1dff9885-6cce-4b37-974a-1304bb4fa465)

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